Question 1

2. Information We Collect

Accepted Answer

To provide you with the best travel experience, we may collect the following types of information: Personal Identity: Name, surname, passport number (required for travel insurance and marine park fees).. Contact Details: Email address, phone number, hotel/accommodation name for pick-up services.. Booking Details: Tour preferences, travel dates, and special requests (e.g., dietary restrictions, allergies).. Payment Information: We do not store your credit card details directly. All transactions are processed securely through trusted third-party payment gateways (e.g., Stripe, PayPal).. Technical Data: IP address, browser type, and device information collected via cookies to improve site performance..

Question 2

3. How We Use Your Data

Accepted Answer

We use your data solely for the following purposes: Processing Bookings: To confirm your tours, arrange transfers, and coordinate with local boat operators. Safety & Insurance: To register you for mandatory tourist accident insurance. Communication: To send booking confirmations, updates, or changes to your itinerary (e.g., weather cancellations). Customer Support: To assist you with inquiries or issues before, during, and after your trip. Marketing (Optional): Only if you have opted-in, we may send you newsletters or special offers. You can unsubscribe at any time.

Question 3

7. Your Rights

Accepted Answer

Under the PDPA, you have the right to: Access the personal data we hold about you. Request correction of inaccurate data. Request deletion of your data (subject to legal retention periods). Withdraw consent for marketing communications.

1. Introduction

2. Information We Collect

3. How We Use Your Data

4. Sharing Your Information

5. Cookies Policy

6. Data Security

7. Your Rights

8. Contact Us