Privacy Policy

Q: 2. Information We Collect

To provide you with the best travel experience, we may collect the following types of information: Personal Identity: Name, surname, passport number (required for travel insurance and marine park fees).. Contact Details: Email address, phone number, hotel/accommodation name for pick-up services.. Booking Details: Tour preferences, travel dates, and special requests (e.g., dietary restrictions, allergies).. Payment Information: We do not store your credit card details directly. All transactions are processed securely through trusted third-party payment gateways (e.g., Stripe, PayPal).. Technical Data: IP address, browser type, and device information collected via cookies to improve site performance..

Q: 3. How We Use Your Data

We use your data solely for the following purposes: Processing Bookings: To confirm your tours, arrange transfers, and coordinate with local boat operators. Safety & Insurance: To register you for mandatory tourist accident insurance. Communication: To send booking confirmations, updates, or changes to your itinerary (e.g., weather cancellations). Customer Support: To assist you with inquiries or issues before, during, and after your trip. Marketing (Optional): Only if you have opted-in, we may send you newsletters or special offers. You can unsubscribe at any time.

Q: 7. Your Rights

Under the PDPA, you have the right to: Access the personal data we hold about you. Request correction of inaccurate data. Request deletion of your data (subject to legal retention periods). Withdraw consent for marketing communications.

Question 1

1. Introduction

Question 2

2. Information We Collect

Question 3

3. How We Use Your Data

Question 4

4. Sharing Your Information

Question 5

5. Cookies Policy

Question 6

6. Data Security

Question 7

7. Your Rights

Question 8

8. Messaging Channels — How We Handle Your Data

Question 9

8a. Case Study: Facebook Messenger

Question 10

8b. Case Study: Instagram Direct

Question 11

8c. Case Study: WhatsApp Business

Question 12

9. Data Deletion

Question 13

10. Limitation of Liability

Question 14

11. Contact Us