Booking Terms & Conditions

Q: 4. Health & Safety Restrictions

Speedboat tours involve high-impact movements and rough sea conditions. For your safety, our speedboat tours are strictly NOT recommended for: Pregnant women (สตรีมีครรภ์), Infants under 1 year old (เด็กทารกต่ำกว่า 1 ขวบ), Seniors over 70 years old (ผู้สูงอายุเกิน 70 ปี), People with back, neck, or heart problems (ผู้มีปัญหาหลัง คอ หรือหัวใจ). Brezoria reserves the right to refuse boarding if these conditions are met, without refund if not disclosed in advance. Participation in speedboat tours involves inherent risks. By booking with us, you confirm that you do not have any medical conditions that would make traveling by speedboat dangerous.

Q: 5. Weather & Force Majeure Policy

Tours operate rain or shine, provided sea conditions are safe. Full refunds are issued only if the tour is cancelled by the operator due to unsafe weather conditions. If We Cancel (Operator Cancellation): If the tour is cancelled by Brezoria due to unsafe weather conditions (e.g., port authority restrictions, storms), you will receive a 100% refund or free date change. If You Cancel (Customer Cancellation): If you choose to cancel due to weather concerns (but the tour is still operating), no refund will be issued. Tours operate rain or shine as long as sea conditions are safe.

Q: 6. Cancellation & No-Show Policy

Free cancellation up to 24 hours before the trip. Cancellations made less than 24 hours before departure are non-refundable. No-Show Policy: If you are not at the pick-up point 10 minutes after the scheduled time, it will be considered a 'No-Show' and no refund will be given. Our drivers must maintain strict schedules as they pick up passengers from multiple locations.

Question 1

1. Acceptance of Terms

Question 2

2. Use of Service

Question 3

3. Booking, Pricing & Payments

Question 4

4. Health & Safety Restrictions

Question 5

5. Weather & Force Majeure Policy

Question 6

6. Cancellation & No-Show Policy

Question 7

7. Pick-up & Timing

Question 8

8. Personal Belongings

Question 9

9. Intellectual Property

Question 10

10. Limitation of Liability

Question 11

11. Privacy

Question 12

12. Changes to Terms

Question 13

13. Governing Law

Question 14

14. Contact Information